For many individuals, service in the Army takes a toll on soldiers and their families.  But there is a significant amount of help available, especially if you know where to look.  From local assistance within the battalions, to major cases of need that are supported by the Regiment’s Benevolent Trust. 

Sgt Ntambo

Contact 2 YORKS Welfare

Duty Mobile07976617186


Before any Benevolence case is considered, it must be supported by a case worker report, normally from SSAFA . This report provides the Regimental Benevolence Committee in RHQ York with independent assessment of circumstances and Need. 

Any request for support that are passed directly to RHQ, AHQ or Yorkshire Regiment Association or any other source, will be referred to SSAFA or the RBL for the applicant to be visited and a report made. Exceptionally, request for support may be received from Unit Welfare Officers, or through the Yorkshire Regiment Association

Am I elegible for help?

You are eligible to request help if:

  • You are a member or former members of the Army who has completed adult basic training.
  • You were medically discharged as a direct result of an injury sustained during training.
  • You are a dependant spouse/civil partner, widow, widower, child or other immediate dependant.
  • You are a member or former member of the Army Reserve (and a dependant as outlined above) providing they have completed one year’s satisfactory service, which included Phase 1 training.

Finding help - useful Numbers

SSAFA Forcesline:

0800 7314 880 (Monday to Friday 10:30 hrs to 19:30 hrs) or by email: info@ssafa.org.uk  Free and 100% confidential helpline that provides a supportive, listening and signposting service for serving personnel, former members of the Armed Forces and their families.

The Royal British Legion:

0808 802 8080 (08:00 hrs to 20:00 hrs, 7 days a week) or by email: info@britishlegion.org.uk  The Royal British Legion supports serving members of the Armed Forces, veterans and their families.


116 123 (available 24 hours) or by email: jo@samaritans.org  Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Combat Stress:

0800 1381 619 (available 24 hours).  Confidential and safe help or advice about service-related mental health issues for the whole military community.

Veterans UK Welfare Service:

0808 1914 218.  Information on claiming AFCS, Armed Forces Independence Payment, Medical Discharges and Pension Forecast Requests: https://www.gov.uk/guidance/veterans-uk-contact-us#veterans-welfare-service

Army Welfare Service:

(Mil): 94777 3053 (Civ): 01904 882053 or email: RC-AWS-IAT-0Mailbox@mod.gov.uk

Getting in touch

If you are in urgent need of help or advice you should Contact RHQ using the form below, or email rhq@yorkshireregiment.com